Shipping Details for Handmade Macramé Orders
Last updated: September 7, 2025
1. Processing Time
All items are handmade to order. Please allow 3–5 working days for your order to be crafted before shipping.
Custom orders or large quantities may take longer — if so, we’ll contact you with an updated timeline.
2. Shipping Destinations
We currently ship to the UK, US, Europe, and selected countries worldwide.
Shipping Zones include:
🇬🇧 United Kingdom
🇺🇸 United States
🇮🇪 Ireland
🇫🇷 France
🇩🇪 Germany
🇮🇹 Italy
🇪🇸 Spain
🇳🇱 Netherlands
🇧🇪 Belgium
🇩🇰 Denmark
🇸🇪 Sweden
🇳🇴 Norway
🇨🇭 Switzerland
🇦🇹 Austria
🇱🇺 Luxembourg
Don’t see your country? Message us — we’re happy to help if we can.
3. Shipping Carriers
We use trusted carriers such as Royal Mail, Evri, or DPD, depending on your location and order weight.
You’ll receive a tracking link once your order has been dispatched.
4. Estimated Delivery Times
Region Estimated Delivery Time
United Kingdom 1–3 business days
Europe 4–8 business days
United States 7–12 business days
Rest of World 10–15 business days
Note: Delivery times do not include production time or delays due to customs, weather, or courier issues.
5. Shipping Costs
We aim to keep shipping simple and fair with flat rates:
🇬🇧 United Kingdom → Free Shipping
🇪🇺 European Union (selected countries) → £8.50 flat
🇺🇸 United States → £8.50 flat
🌍 Rest of World → £20 flat
Shipping cost is shown clearly at checkout before you complete your order.
6. Customs & Import Taxes
If you're ordering from outside the UK, please note that you may be charged customs duties, VAT, or import taxes once your order arrives. These charges are the buyer’s responsibility and are not included in our product or shipping prices.
7. Lost or Delayed Packages
If your package hasn’t arrived within the estimated timeframe, please contact us within 14 days of the expected delivery date. We’ll do our best to help track it down or offer a solution.