Shipping Policy
Last updated: August 5, 2025
1. Processing Time
All items are handmade to order.
Please allow 3–5 working days for your order to be crafted before shipping.
Custom orders or large quantities may take longer — if so, we’ll contact you with an estimated timeline.
2. Shipping Destinations
We currently ship to the UK, US, Europe, and selected countries worldwide.
Shipping Zones include:
🇬🇧 United Kingdom
🇺🇸 United States
🇨🇦 Canada
🇦🇺 Australia
🇳🇿 New Zealand
🇩🇪 Germany
🇫🇷 France
🇮🇹 Italy
🇮🇪 Ireland
🇳🇱 Netherlands
🇦🇹 Austria
🇧🇪 Belgium
🇸🇪 Sweden
🇨🇭 Switzerland
🇩🇰 Denmark
🇳🇴 Norway
Don’t see your country? Message us — we’re happy to help if we can.
3. Shipping Carriers
We use trusted carriers such as Royal Mail, Evri, or DPD, depending on your location and the order weight.
You’ll receive a tracking link (if available) once your order has been dispatched.
4. Estimated Delivery Times
Region Estimated Delivery Time
United Kingdom 1–3 business days
Europe 4–8 business days
United States 7–12 business days
Canada 7–12 business days
Rest of World 10–15 business days
Note: These estimates do not include production time or delays due to customs, weather, or courier issues.
5. Shipping Costs
Shipping is calculated based on your delivery address and total order weight.
You’ll see the full shipping cost clearly at checkout before completing your order.
We aim to offer fair, flat rates across all zones.
6. Customs & Import Taxes
If you're ordering from outside the UK, please be aware that you may be charged customs duties, VAT, or import taxes once your order arrives.
These charges are the buyer’s responsibility and are not included in our product or shipping prices.
7. Lost or Delayed Packages
If your package hasn’t arrived within the estimated timeframe, please contact us within 14 days of the expected delivery date.
We’ll do our best to help track it down or offer a solution.