Samra Knots Privacy Policy: How We Handle Your Data

Last updated: October 22, 2025

1. What Information We Collect

We may collect the following information from you:

  • Personal details (name, email address, phone number) you provide through contact forms, checkout, or email sign-ups.

  • Shipping and billing information when you place an order.

  • Social media handles or profile names if you message us via platforms like Instagram, TikTok, Pinterest, Facebook, or YouTube.

  • Website usage data (e.g., pages visited, time on site, browser type, IP address) via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries or custom macrame order requests.

  • Process, package, and ship orders (including international deliveries).

  • Send order confirmations, delivery updates, and support emails.

  • Improve our website, customer service, and macrame product offerings.

  • Share relevant product updates or offers (only with your explicit consent).

3. Sharing Your Data

We do not sell your data.

We may share information only with trusted third parties necessary to run our business:

  • Payment processors (Stripe, PayPal, Squarespace Commerce)

  • Shipping services (Royal Mail, Evri, international couriers)

  • Trusted third-party tools for analytics, ads, or marketing (Google Analytics, Pinterest Tag, TikTok Pixel, Meta Pixel)

  • Legal authorities if required by law.

We will never share your personal details outside of these essential uses.

4. Cookies & Tracking

We use cookies and pixels to:

  • Analyze traffic and visitor behavior

  • Improve browsing and shopping experiences

  • Personalize ads and content

You can manage or disable cookies in your browser settings at any time.

5. Your Rights (GDPR & Global Customers)

If you are in the UK, EU, or another region with data protection laws, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Opt out of marketing at any time

To exercise your rights, email: hello@samraknots.com

6. Data Security

We take reasonable technical and organizational steps to protect your information against loss, misuse, or unauthorized access.

7. Social Media

We interact with customers on platforms such as Instagram, Facebook, Pinterest, TikTok, and YouTube. If you contact us through these channels, we may receive limited personal details (e.g., username, public posts). Please note: your activity on those platforms is governed by their own privacy policies.

8. Affiliate Marketing Programs

Samra Knots participates in affiliate marketing programs, including Amazon Associates and Bobbiny, which means I may earn a small commission from qualifying purchases at no extra cost to you.

9. Contact Us

For questions about this Privacy Policy or how your data is handled:

Samra Knots Email: hello@samraknots.com