How Samra Knots Collects, Uses & Protects Your Data
Last updated: September 07, 2025
1. What Information We Collect
We may collect:
Personal details (name, email address, phone number) you provide through contact forms, checkout, or email.
Shipping and billing information when you place an order.
Social media handles or profile names if you message us via Instagram, TikTok, Pinterest, Facebook (page or group), or YouTube.
Website usage data (e.g., pages visited, time on site, browser type, IP address) via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
Respond to inquiries or custom order requests.
Process, package, and ship orders (including international deliveries).
Send order confirmations, delivery updates, and support emails.
Improve our website, customer service, and product offerings.
Share relevant product updates or offers (only with your consent).
3. Sharing Your Data
We do not sell your data.
We may share information only with:
Payment processors (Stripe, PayPal, Squarespace Commerce)
Shipping services (Royal Mail, Evri, international couriers)
Trusted third-party tools for analytics, ads, or marketing (Google Analytics, Pinterest Tag, TikTok Pixel, Meta Pixel)
Legal authorities if required by law
We will never share your personal details outside of these uses.
4. Cookies & Tracking
We use cookies and pixels to:
Analyse traffic and visitor behaviour
Improve browsing and shopping experiences
Personalise ads and content
You can manage or disable cookies in your browser settings at any time.
5. Your Rights (GDPR & Global Customers)
If you are in the UK, EU, or another region with data protection laws, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Opt out of marketing at any time
To exercise your rights, email: hello@samraknots.com
6. Data Security
We take reasonable technical and organisational steps to protect your information against loss, misuse, or unauthorised access.
7. Social Media
We interact with customers on platforms such as Instagram, Facebook, Pinterest, TikTok, and YouTube.
If you contact us through these channels, we may receive limited personal details (e.g., username, public posts). Please note: your activity on those platforms is governed by their own privacy policies.
8. Affiliate Marketing Programs
Samra Knots participates in affiliate marketing programs including Amazon Associates and Bobbiny, which means I may earn a small commission from qualifying purchases.
9. Contact Us
For questions about this Privacy Policy or how your data is handled:
Samra Knots
📧 hello@samraknots.com
📍 Based in the UK – Shipping Worldwide